Registered office, RTA details and complaint escalation.
All stakeholders — customers, investors and counterparties — may submit and escalate grievances through the structured three-level process below. The Company will acknowledge and resolve complaints within applicable regulatory timelines.
Get in Touch.
For investor queries, statutory correspondence, grievance submission or general enquiries, please reach us at the details below.
Altius One Capital & Investments Private Limited
Aakash Deep, 5 Lower Rawdon Street,
Flat No:3, 4Th Floor, Kolkata - 700 020.
033 4508 6712
sec.dmp1994@gmail.com
Mon – Fri, 10:00 AM – 6:00 PM
Ms. Nisha Gupta
Grievance Redressal Officer
Registered Office, Kolkata – 700 020
033 4508 6712
sec.dmp1994@gmail.com
Complaint escalation matrix.
Customers, investors and stakeholders may submit grievances through the following structured process. The Company will acknowledge all complaints within 7 working days and resolve them within 30 days.
Contact the Company
Write to sec.dmp1994@gmail.com or call 033 4508 6712 or send a written letter to Altius One Capital & Investments Private Limited, Aakash Deep, 5 Lower Rawdon Street, Flat No:3, 4Th Floor, Kolkata - 700 020.
Nodal Officer / Compliance Officer
If your complaint remains unresolved at Level 1, escalate with your original complaint reference number to the Compliance Officer, Ms. Nisha Gupta, at sec.dmp1994@gmail.com. Please allow an additional 30 days for review and resolution.